Telesales Customer Support Executive

13,000 - 20,000 /month

Dipparv Ventures Llp

Mumbai Naka, Nashik

6 - 12 months Experience in Telesales / Telemarketing

2 Openings

Full Time

Skills Required

Computer Knowledge

Lead Generation

MS Excel

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Work From Office
Job Title: CRM Executive

Company: PlywoodBazar.com (Soon transitioning to InteriorBazar.com)

Location: Mumbai Naka, Nashik, Maharashtra

Experience: 0–1 Years

Employment Type: Full-time

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About Us

PlywoodBazar.com is a growing startup in the plywood, laminates, hardware, and interior/exterior products industry. We are building a strong B2B platform connecting manufacturers, distributors, dealers, and retailers across Pan India. We are now expanding into the B2C (B2B2C) segment under InteriorBazar.com to connect end customers with verified local retailers.

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Job Summary

We are looking for a proactive and customer-focused CRM Executive who will be responsible for managing customer relationships, ensuring customer satisfaction, and supporting business growth through effective communication and engagement.

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Key Responsibilities

Customer Relationship Management

• Build and maintain strong relationships with clients

• Understand customer requirements and provide appropriate solutions

• Handle customer queries, complaints, and follow-ups efficiently

Customer Engagement & Support

• Regularly interact with customers to ensure satisfaction

• Maintain a positive customer experience across all touchpoints

• Conduct feedback calls and improve service quality

Data Management & CRM

• Maintain accurate customer data in CRM systems

• Track customer interactions and update records

• Generate reports and analyze customer data

Coordination

• Work closely with internal teams (Sales, Marketing, Operations)

• Ensure smooth onboarding and support for new clients

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Required Skills

• Good communication and interpersonal skills

• Strong problem-solving ability

• Basic knowledge of CRM tools and MS Office

• Customer-centric approach

• Ability to multitask and work in a team

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Eligibility Criteria

• Graduate in any field

• 0–1 year experience in CRM, customer service, or sales (Freshers can apply)

• Languages: English & Hindi (Mandatory)

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Salary & Benefits

• Salary: 13K - 20K + Incentives

• Performance-based bonuses

• Opportunity to grow in a startup environment

• Exposure to B2B and B2C business model

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Work Location

PlywoodBazar.com

E-Wing 407, Business Plus, Next to Sai Square,

Near Mumbai Naka, Tidke Colony, Nashik – 422002

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How to Apply

Send your resume to: admin@plywoodbazar.com

Contact: 7905825172

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Telesales Customer Support Executive job

What skills and experience do you need for this Telesales Customer Support Executive job?
Ans : To apply for this Telesales Customer Support Executive job, candidates should have skills like Computer Knowledge, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telesales Customer Support Executive job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telesales Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mumbai Naka, Nashik.
How many vacancies are there for this Telesales Customer Support Executive job?
Ans : There are 2 vacancies for this Telesales Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Telesales Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Telesales Customer Support Executive job?
Ans : As a Telesales Customer Support Executive, key responsibilities include skills like Computer Knowledge, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Telesales Customer Support Executive position is Mumbai Naka, Nashik.
Who is the right fit for this Telesales Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill with 1-1 years of experience is the right fit for this Telesales Customer Support Executive job.
What makes this Telesales Customer Support Executive job a good opportunity?
Ans : This Telesales Customer Support Executive job is a good opportunity as it offers a salary between ₹13,000-₹20,000 per month. This is a Full Time job and has 2 openings.