Telesales & Telecollection Executive
Company: CreditMantri Finserve Pvt. Ltd.
Job Location: Spencer Plaza, Anna Salai, Chennai
Department: Voice Process
Process: Hindi Voice Process
Experience: 0–5 Years
Employment Type: Full-Time
Working Days: 6 Days a Week
About the Company
CreditMantri Finserve Pvt. Ltd. is looking for enthusiastic, customer-focused individuals to join its Voice Process team.
Job Description
The candidate will be responsible for making outbound calls to customers, promoting financial products and services, following up on leads, and assisting customers with pending payments.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain financial products and services to customers.
Generate sales and achieve assigned targets.
Follow up with customers regarding pending and overdue payments.
Remind customers about payment due dates.
Handle customer queries, objections, and concerns professionally.
Negotiate and assist customers with suitable payment solutions.
Maintain accurate customer information and call records.
Candidate Requirements
Fluency in Hindi and English is mandatory.
Excellent verbal communication and convincing skills.
Good negotiation and customer-handling abilities.
Basic computer knowledge.
Target-oriented and self-motivated.
Comfortable handling outbound calls.
Freshers and experienced candidates can apply.
Experience in BPO, Telecalling, Telesales, Telecollection, or BFSI is preferred.
Benefits
Competitive salary.
Attractive performance-based incentives.
PF, ESIC, and Insurance benefits as applicable.
Career growth opportunities.
Supportive work environment.
Job Details
Location: Spencer Plaza, Anna Salai, Chennai
Experience: 0–5 Years
Languages: Hindi & English
Process: Hindi Voice Process
Working Days: 6 Days a Week
Interested candidates can apply now!