A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
18,000 - 25,000 /month
Arme Consulting
Thane West, Thane
6 - 12 months Experience in Telesales / Telemarketing
Full Time
#Urgent hiring
Job Title: Customer Care Executive
Experience: 0-3 Years
Location: Mumbai ( Thane west )
Employment Type: Full-time
Job Summary:
We are looking for a Customer Care Executive (CCE) who can serve as the first point of contact between the organization and its customers. The ideal candidate will be responsible for handling customer queries, complaints, feedback, and support requests via multiple communication channels including calls etc .
Key Roles and Responsibilities:
Customer Interaction:
Respond promptly and professionally to customer inquiries via phone,
Listen actively and understand customer concerns or issues
Provide accurate information related to products, services, pricing, or policies
Issue Resolution:
Excellent verbal and written communication skills (in English and regional languages )
Strong listening and interpersonal skills
Patience, empathy, and a positive attitude
Ability to handle pressure and high call volumes
Educational Qualifications:
Minimum: 10+2 or Equivalent
Preferred: Graduate in any stream (Arts, Commerce, Science, Business)
Shift Timings : Rotational
Salary Structure: 15 to 25 k in hand
