Customer Service Representative

Job Description:

We are hiring enthusiastic and goal-oriented Customer Service Representatives (Tele Sales) for our Star Health Insurance – Sales Process. The role involves engaging with potential customers over the phone, explaining various health insurance plans, and converting leads into sales.

Key Responsibilities:

• Make outbound calls to prospective customers to promote and sell health insurance policies under the Star Health Insurance portfolio.

• Understand customer requirements and recommend suitable plans.

• Clearly explain policy features, benefits, premiums, and terms & conditions.

• Handle queries, objections, and concerns effectively to close the sale.

• Maintain accurate records of customer interactions and update CRM systems.

• Meet daily/weekly/monthly sales targets as set by the team leader or manager.

• Provide excellent customer service to ensure a high conversion and satisfaction rate.

Requirements:

• Language: Must be fluent in Malayalam (spoken & understanding).

• Experience: Freshers and candidates with tele sales/customer service experience are welcome.

• Good communication and persuasion skills.

• Positive attitude, confidence, and the ability to work in a sales-targeted environment.

• Basic computer knowledge for handling CRM tools and data entry.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 4 years of experience.

More about this Customer Service Representative job

1. What is the eligibility criteria to apply for this Customer Service Representative job?
   Ans: The candidate should be All Education levels and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹9000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Service Representative job?
   Ans: This Customer Service Representative job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Service Representative job?
   Ans: No, there is no fee applicable for applying this Customer Service Representative job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Service Representative role?
   Ans: There is an immediate opening of 50 Customer Service Representative at Victa Earlyjobs Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Service Representative job?
   Ans: This Customer Service Representative job has Day Shift.