Customer Service - Digital Sales - Housing - Product - Hyderabad - Auto Plaza - CRE Key Objective of the Job: · Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys. · Proactively understanding customer needs and cross- selling multiple products as per the requirements · Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team. · Execute all activities / campaigns as planned by the respective Digital Sales Manager · Displaying customer centricity by executing all customer interface processes within defined timelines. Collaboration with various internal / external teams (Contact Center, Internal Business teams, Aggregators) to ensure timely service to all customers seeking a mortgage product Major Deliverables: · Meet & exceed business targets in terms of profitability, optimum product mix and quality of sourcing · Should prove to be the one-point contact for all financial needs for his/ her customer · Zero error in adherence to policies and systems as specified · Quality of files sourced should be as per specified guidelines · Forging targeted number of client relationships within the agreed timelines · Meet & exceed customer acquisition targets · Timely update for all leads shared by Internal / External stakeholders. · Meeting sales targets for HL products in the assigned territory · Ensuring the customer satisfaction matrix is met for all client relationships · Timely MIS reporting to all concerned. · Clear the certification examination within specified timelines Specialized job competencies: · Knowledge about all financial products like Home Loans, Mortgages · Knowledge about statutory compliance & local market procedures · Knowledge about legal agreement reviews, Data Uploads across SFDC, Ability to crunch large data & present the same for opportunity sizing. · Excellent communication and presentation skills – Should be able to talk and convince both internal and external stakeholders & execute actionable’s in a timely manner. Graduate : Yes Masters/Postgraduate: Optional · Desired Experience: Minimum 1- 2 years’ experience in Offline/Online Channel /Home Loan / Affordable Housing Finance sales ·
Other Details
It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.
More about this Customer Service Executive - Digital Sales job
What are the eligibility criteria for this Customer Service Executive - Digital Sales job?
Ans : Candidates should have All Education levels with 1-2 years of experience for this Customer Service Executive - Digital Sales job offered by Tata Capital Finance Limited in Shankarpally, Hyderabad.
What salary is offered for this Customer Service Executive - Digital Sales job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Executive - Digital Sales job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shankarpally, Hyderabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive - Digital Sales job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Service Executive - Digital Sales job is located in Shankarpally, Hyderabad.
Why should you apply for this Customer Service Executive - Digital Sales job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Tata Capital Finance Limited
Shankarpally, Hyderabad
1 - 2 years Experience in Telesales / Telemarketing
Full Time
