Customer Relationship Manager

18,000 - 23,000 /month

Victa Earlyjobs Technologies Private Limited

Sector V Bidhan Nagar, Kolkata

0 - 6 months Experience in Telesales / Telemarketing

50 Openings

Full Time

Skills Required

Domestic Calling

Wiring

Communication Skill

Job Highlights

Sales Type: BPO

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Description

Job Title: Telemarketing Executive

Location: Kolkata (Work From Office)

Company: Justdial

Employment Type: Full-time

About the Role

We are hiring dynamic and result-oriented Telemarketing Executives to join our Kolkata office. In this role, you will generate leads, connect with business owners, explain our product offerings, and drive conversions. You will play a crucial part in expanding our client base by converting free listings into paid and premium listings while ensuring a positive customer experience.

Key Responsibilities

Generate appointments for Marketing Executives by calling businesses with free listings.
Educate customers about Justdial’s products, services, and advertising benefits.
Understand client requirements and recommend suitable business promotion solutions.
Convert Free Listings into Paid and Premium Paid Listings.
Manage the complete sales cycle from lead generation to closure.
Identify opportunities for up-selling and cross-selling.
Maintain high levels of customer satisfaction during calls.

Candidate Profile

Open to freshers and experienced candidates.
Strong communication skills in English, Hindi, or Bengali.
Confident, persuasive, and target-driven personality.
Good negotiation and influencing skills.
Self-motivated with a customer-centric approach.
Ability to work in a fast-paced and performance-driven environment.
Willing to work 6 days a week (Work from Office – Kolkata).

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Manager job

What skills and experience do you need for this Customer Relationship Manager job?
Ans : To apply for this Customer Relationship Manager job, candidates should have skills like Domestic Calling, Wiring, Communication Skill along with 0-1 years of experience.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹18,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V Bidhan Nagar, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Domestic Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Sector V Bidhan Nagar, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Wiring, Communication Skill along with 0-1 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹18,000-₹23,000 per month. This is a Full Time opportunity and has 50 openings available.