Customer Relationship Manager

1. Comprehend and resolve the Customer’s concerns/ requirements by gathering/recording an

appropriate level of information to determine the nature of the query/request and action required.

Processing each call accordance with IL standards.

2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be

successfully concluded at the first point of contact, provide the relevant functional area with a clear

and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear

explanation of the action taken.

3. Ensure complete participation and contribution in organization/process level initiatives that may be

implemented from time to time to improve efficiency

4. Ability to understand and handle irate customers

5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications

technologies and all applications

6. Ability to achieve stretched targets and able to manage the organization standards

7. Maintain Superior quality service by following organization standards

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., NIRBHEEK SECURITY SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 30 Customer Relationship Manager at NIRBHEEK SECURITY SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.