Telesales Customer Relationship Manager

13,000 - 17,000 /month

Icici Lombard General Insurance Co Limited

Vashi, Navi Mumbai

6 - 24 months Experience in Telesales / Telemarketing

10 Openings

Full Time

Skills Required

Domestic Calling

Lead Generation

Outbound/Cold Calling

Wiring

Job Highlights

Sales Type: Health/ Term Insurance

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

🔹 Designation: Customer Retention Manager (CRM)

🔹 Process: 100% Voice | outbound Calling

🔎 JOB RESPONSIBILITIES:

📞 Make outbound calls to existing customers

🔁 Renew insurance policies of existing customers

💬 Explain policy benefits, renewal offers, and coverage details

🤝 Convince customers and close renewals effectively

📈 Achieve renewal and retention targets

📝 Update customer details and renewal status accurately

✅ JOB REQUIREMENTS:

✔ Good communication skills in Hindi & English

✔ Strong sales mindset & thought process

✔ Experience in outbound sales preferred

✔ Knowledge of insurance or sales is an added advantage

✔ Graduation is mandatory

✔ Experience: 0–2 Years (Fresher’s can apply)

Shift Timings & Week Offs: Rotational Shifts: 9:00AM – 6:30PM & 10:00am to 7:30pm (Any 9.5 Hrs. shift) 📅 5 Days Working 🔁 2 Rotational Week-Offs

💰 Salary Package:

✨ Fresher: ₹12,500 (In-hand) | CTC: ₹2.10 LPA

✨ Experienced: Up to ₹19,000 (In-hand) | CTC: ₹2.79 LPA

🎯 High earning potential with performance-based incentives

Interview rounds:

1. HR

2. Operation Manager Round

Contact Person :- HR Janavi

7039315175

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Telesales Customer Relationship Manager job

What skills and experience do you need for this Telesales Customer Relationship Manager job?
Ans : To apply for this Telesales Customer Relationship Manager job, candidates should have skills like Domestic Calling, Lead Generation, Outbound/Cold Calling, Wiring along with 1-2 years of experience.
What salary is offered for this Telesales Customer Relationship Manager job?
Ans : The salary for this Telesales Customer Relationship Manager job ranges between ₹13,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Telesales Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many vacancies are there for this Telesales Customer Relationship Manager job?
Ans : There are 10 vacancies for this Telesales Customer Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Telesales Customer Relationship Manager job is open for both male and female candidates.
What does the role of Telesales Customer Relationship Manager involve?
Ans : As a Telesales Customer Relationship Manager, your work will involve skills like Domestic Calling, Lead Generation, Outbound/Cold Calling, Wiring. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Telesales Customer Relationship Manager position is Vashi, Mumbai.
Who is the right fit for this Telesales Customer Relationship Manager job?
Ans : A candidate having skills like Domestic Calling, Lead Generation, Outbound/Cold Calling, Wiring with 1-2 years of experience is the right fit for this Telesales Customer Relationship Manager job.
What makes this Telesales Customer Relationship Manager job a good opportunity?
Ans : This Telesales Customer Relationship Manager job is a good opportunity as it offers a salary between ₹13,000-₹17,000 per month. This is a Full Time job and has 10 openings.