Customer Relationship Executive

20,000 - 30,000 /month

Upgrad

Thane West, Thane

6 - 60 months Experience in Telesales / Telemarketing

50 Openings

Full Time

Sales Type: Loan/ Credit Card

Graduate and above

All genders

6 days working | Day Shift

Job Title: Customer Service Executive

Department: Customer Service - Contact Centre

Location: Thane

Experience Level: Minimum 6 months
Salary: Upto 4lpa

Skills and Qualifications: -
Good communication and interpersonal skills

- Customer-focused attitude

- Ability to handle and resolve customer queries efficiently

- Understanding of loan servicing processes is a plus

- Good problem-solving skills

- Detail-oriented with excellent organizational abilities

- Basic Knowledge of MS excel, MS outlook

Responsibilities: -
Respond to customer inquiries via phone or email - Provide accurate information regarding loan services

- Address and resolve customer concerns or complaints

- Collaborate with team members to ensure a seamless customer

experience

- Maintain thorough knowledge of loan servicing policies and procedures

Preferred Skills: - Previous experience in customer service

- Familiarity with loan servicing operations

- Ability to handle challenging customer interactions with tact and

professionalism

Contact: Sanika(9082081705)

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

Who is eligible to apply for this Customer Relationship Executive job at Upgrad?
Ans : Candidates should have a Graduate and above qualification for this Customer Relationship Executive job offered by Upgrad.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Thane West, Mumbai.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.