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Customer Relationship Executive

salary 20,000 - 25,000 /month
company-logo
job companySolastaa Hair & Skin Private Limited
job location Kalyan (West), Mumbai
job experience6 - 48 months Experience in Telesales / Telemarketing
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Lead Generation
MS Excel
Outbound/Cold Calling
Wiring
Communication Skill

Job Highlights

qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

As a Customer Relationship Executive, you will act as the first point of contact for our valued clients, ensuring a seamless and personalized customer experience. The role involves proactively connecting with potential and existing customers, understanding their requirements, providing relevant guidance on our services, and assisting them in making informed decisions.

Key Responsibilities:

- Conduct outbound and inbound calls to engage with prospective and existing clients.

- Build and maintain strong customer relationships through professional communication.

- Provide guidance and recommendations regarding services, offers, and appointments.

- Schedule and manage client appointments efficiently.

- Coordinate closely with the Marketing Team to support campaigns, lead management, and customer engagement initiatives.

- Maintain accurate customer records and follow up on inquiries to ensure a high level of customer satisfaction.

- Act as a customer advisor, ensuring a premium and personalized experience throughout the customer journey.

Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.

More about this Customer Relationship Executive job

  1. What skills and experience do you need for this Customer Relationship Executive job?
    Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 1-4 years of experience.
  2. What salary is offered for this Customer Relationship Executive job?
    Ans : The salary for this Customer Relationship Executive job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kalyan (West), Mumbai.
  5. How many vacancies are there for this Customer Relationship Executive job?
    Ans : There are 2 vacancies for this Customer Relationship Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-4 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
  7. What does the role of Customer Relationship Executive involve?
    Ans : As a Customer Relationship Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Executive position is Kalyan (West), Mumbai.
  9. Who is the right fit for this Customer Relationship Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill with 1-4 years of experience is the right fit for this Customer Relationship Executive job.
  10. What makes this Customer Relationship Executive job a good opportunity?
    Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

MS Excel, Computer Knowledge, Lead Generation, Wiring, Communication Skill, Outbound/Cold Calling, International Calling, Domestic Calling, Inbound calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

English Proficiency

Yes

Contact Person

Shrusti Solanki

Interview Address

Mohan Trebecia Office No. 906–907, 9th Floor, Next to Mohan Altezza, Gandhare, Near K.M. Agrawal College, Kalyan (West) – 421301, Kalyan (West), Mumbai
Posted 19 hours ago
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