Customer Relationship Executive

The Roles & Responsibilities of the Customer Relationship Executive are as follows-

1. Calling new leads received through digital and non-digital advertisements. Explain them about us

2. products and services and convince them to take our subscription.

3. Answer calls professionally and take/cancel orders, or obtain details of complaints.

4. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

5 .Follow up to ensure that appropriate actions were taken on customers’ requests.

6. Refer unresolved customer grievances or special requests to designated departments for further investigation.

7. Providing New suggestions to the management based on your experiences obtained by interaction with the customers.

8. Notify Reporting Manager about severe and repetitive issues hampering the customer experience.

9. Suggest ways to enhance customer experience.

10. Follow the given timelines for query resolving and task management.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., SNA MILK AND MILK PRODUCTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 10 Customer Relationship Executive at SNA MILK AND MILK PRODUCTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.