Customer Relationship Executive

Demonstrate professional wow behavior with customers/ colleagues. Effective communication with sales on any customers related query/ issue. Handling all telephone related calling as per principal’s norms. Introduces relevant members to the customers during delivery of the vehicle. Proper timely calling, capturing VOC and resolving any Solving Apprehension/ doubts/ queries/ issues. Managing all findings, sharing with relevant heads and preparing list of repeated offenders. Highlighting any select sales personnel having more complaints. Informing respective department for which complaint is generate. Works with all dealership departments to achieve team goals. Resolve all customers’ complaints by ensuring regular follow-up with other departments. Maintain highest professional representation. Adherence to all environment, health, safely, security measure for people, properly, cars.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Roche International.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at Roche International
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.