Customer Relationship Executive

Job Description: Customer Relationship Executive (CRE)

Position: Customer Relationship Executive

Experience: 1–3 Years

Location: Mohali

Salary: As per industry standards

Key Responsibilities:

• Handle customer inquiries via phone, email, WhatsApp, and in-person interactions.

• Maintain strong relationships with existing customers and ensure high customer satisfaction.

• Resolve customer issues, complaints, and queries promptly and professionally.

• Provide product/service information and assist customers in making decisions.

• Follow up with customers for feedback, renewals, and pending documents.

• Update and maintain CRM records, customer logs, and reports.

• Coordinate with internal teams (Sales, Operations, Accounts) for smooth customer service.

• Assist in retention, upselling, and cross-selling when required.

Required Skills:

• Excellent communication and interpersonal skills.

• Good command over English & Hindi (additional languages is a plus).

• Strong customer-handling and problem-solving abilities.

• Basic computer knowledge (MS Office, CRM usage preferred).

• Positive attitude, patience, and professionalism.

• Ability to multitask and work under minimal supervision.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹55000 per month + Incentives that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Red Bean Hospitality Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 2 Customer Relationship Executive at Red Bean Hospitality Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.