Customer Relationship Executive

20,000 - 30,000 /month

Red Bean Hospitality Private Limited

TDI City, Mohali

1 - 4 years Experience in Telesales / Telemarketing

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Lead Generation

MS Excel

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: B2B Sales

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

Manage and maintain relationships with existing and potential clients
Generate leads through various channels (calls, emails, social media, references, etc.)
Convert leads into business opportunities and achieve sales targets
Handle customer queries, complaints, and provide timely resolutions
Maintain accurate records of customer interactions in CRM software
Follow up with leads and clients regularly to ensure engagement
Coordinate with internal teams for smooth service delivery
Prepare sales reports, MIS, and performance tracking
Identify new market opportunities and contribute to business growth

Required Skills & Qualifications:

Bachelor’s degree in Business Administration, Marketing, or related field
Strong communication and interpersonal skills
Good knowledge of sales techniques and lead generation strategies
Hands-on experience with CRM software (e.g., Salesforce, Zoho, HubSpot, etc.)
Ability to handle multiple clients and work under pressure
Target-oriented with a problem-solving attitude
Basic knowledge of MS Excel and reporting

Key Competencies:

Customer Relationship Management
Sales & Negotiation Skills
Lead Generation & Conversion
Time Management
Team Collaboration

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 1-4 years of experience.
What salary is offered for this Customer Relationship Executive job?
Ans : The salary for this Customer Relationship Executive job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in TDI City, Mohali.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Customer Relationship Executive job. Only female candidates can apply.
What does the role of Customer Relationship Executive involve?
Ans : As a Customer Relationship Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Customer Relationship Executive job is located in TDI City, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 1-4 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 2 openings available.