A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Platinus Technologies Private Limited
Malad (West), Mumbai
6 - 24 months Experience in Telesales / Telemarketing
Full Time
Job Description
We are looking for a Customer Relationship Executive to join one of our esteemed Client team at Malad West Mumbai. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.
••Top Priority for Candidates who can speak Guajarati along with English
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Job Requirements:
The minimum qualification for this role is Min 12th Pass and Above and 0 - 2+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the 12PM- 9PM shift daily.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2+ years of experience.
Contact:
Melvin Ravi/ 9491887001/melvin@platinustech.com
