A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 22,000 /month
Kopuram Chits Private Limited
Thennampalayam, Tirupur
6+ months Experience in Telesales / Telemarketing
Full Time
We are looking for an enthusiastic Customer Relationship Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
Requirements and skills
Proven experience as tele sales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and describe/explain them to prospects
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Tamil language is mandatory. English is value-added.
