Customer Relationship Executive

We are looking for a Customer Relationship Executive (HINDI) to join our team at Gios India. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers ₹25000 - ₹35000 and opportunities for growth.

Key Responsibilities:

Answer inbound calls and assist customers with their Queries/Request/Complains.

• Raise Request & Complaints on behalf of the customer in the CRM tool.

• Generate leads and educate customers about new products & their benefits.

• Maintain and adhere to compliance guidelines

• Capture problem indicators, highlight and suggest improvement

• Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy

• Maintain adequate knowledge levels on products, processes and systems used

• Ensure sales target are met

Skills Required:

o Excellent verbal communication skills

o Ability to comprehend, capture as well as interpret basic customer information

o Strong customer service focus

o Knowledge of Banking / Credit cards preferred

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 5 years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Rotational shift.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 5 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., GIOS INDIA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 20 Customer Relationship Executive at GIOS INDIA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Rotational Shift.