Customer Relationship Executive

15,000 - 25,000 /month

G.n.g. Auto Aids Private Limited

Sector 12 Gurgaon, Gurgaon

0 - 6 years Experience in Telesales / Telemarketing

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Lead Generation

MS Excel

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: B2C Sales

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Executive to join our team GNG Auto Pvt. Ltd (Tata Motors) . The role involves managing customer calls, delivering outstanding customer service related to automobile industry Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

· Manage incoming and outgoing calls in a professional manner.

· Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

· Log customer interactions and track follow-ups.

· Offer timely and relevant solutions to resolve customer issues.

· Collaborate with team members to escalate and address more complex concerns.

· Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th pass and both candidates are most welcome fresher and experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 years of experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 0-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 12 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 5 vacancies for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-6 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Sector 12 Gurgaon, Gurgaon.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill with 0-6 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 5 openings.