Customer Relationship Associate

Job Summary: We are looking for a dynamic and results-driven Telecalling Executive to join our sales team. The ideal candidate will be responsible for making outbound calls to potential customers, explaining our products/services, answering queries, and closing sales. This role is crucial in building customer relationships, meeting sales targets, and contributing to the overall success of the company.

Job Responsibilities:

• Conduct outbound calls to customers who have applied for or enquired about every loan facility.

• Explain loan products, interest rates, and eligibility criteria to potential customers.

• Understand customers' needs and provide tailored solutions to meet their requirements.

• Maintain accurate records of interactions and transactions.

• Follow up with leads and maintain a healthy pipeline of potential clients.

• Provide exceptional customer service by addressing inquiries and resolving issues.

• Achieve monthly targets for lead conversion and loan closures.

• Collaborate with the sales team to ensure a seamless customer experience.

• Stay up-to-date with industry trends and product knowledge.

  Job Requirements:

• A graduate degree in any discipline.

• Excellent communication skills

• Strong interpersonal and negotiation abilities.

• Customer-focused with a positive attitude.

• Ability to work in a fast-paced, target-driven environment.

• Basic computer skills and familiarity with CRM software (desirable).

• Prior experience in telesales or customer service (preferred, but not mandatory).

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be All Education levels and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹27000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., VUI CONSULTANCY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 7 Customer Relationship Associate at VUI CONSULTANCY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.