Customer Relationship Associate

Job Summary:

We are looking for a results-driven Customer Relationship Associate who is skilled in converting client-provided leads into successful sales. The ideal candidate should have excellent communication skills, the ability to build strong relationships with clients, and the confidence to pitch services effectively over the phone.

Key Responsibilities:

• Contact existing and new leads provided by the company via calls

• Understand client requirements and convert leads into sales

• Build and maintain strong client relationships through effective communication

• Pitch products/services clearly and persuasively to clients

• Handle client queries and objections professionally

• Follow up with potential customers to close deals

• Maintain accurate records of calls, follow-ups, and conversions

• Achieve and exceed daily, weekly, and monthly sales targets

• Coordinate with internal teams to ensure smooth client onboarding

Required Skills & Qualifications:

• Proven experience in sales or inside sales

• Strong communication and interpersonal skills

• Ability to build trust and long-term relationships with clients

• Confident in pitching and negotiating with customers

• Target-oriented with a positive attitude

• Good listening skills and problem-solving ability

• Basic knowledge of CRM systems is a plus

Preferred Candidate Profile:

• Female candidates preferred

• Experience in lead conversion and Client handling

• Sales-focused mindset with a professional approach

• Ability to work under pressure and meet targets

Job Types: Full-time, Permanent

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 5 years of experience.