Customer Care Service

14,000 - 18,000 /month

Roche International

Thane West, Thane

0 - 2 years Experience in Telesales / Telemarketing

1 Opening

Full Time

Skills Required

Lead Generation

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: Motor Insurance

12th Pass and above

All genders

6 days working | Day Shift

Job Description

• Demonstrate professional wow behavior with customers/ colleagues.

• Effective communication with sales on any customers related query/ issue.

• Handling all telephone related calling as per principal’s norms.

• Introduces relevant members to the customers during delivery of the vehicle.

• Proper timely calling, capturing VOC and resolving any

• Solving Apprehension/ doubts/ queries/ issues.

• Managing all findings, sharing with relevant heads and preparing list of repeated offenders.

• Highlighting any select sales personnel having more complaints.

• Informing respective department for which complaint is generate.

• Works with all dealership departments to achieve team goals.

• Resolve all customers’ complaints by ensuring regular follow-up with other departments.

• Maintain highest professional representation

• Adherence to all environment, health, safely, security measure for people, properly, cars.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Care Service job

What skills and experience do you need for this Customer Care Service job?
Ans : To apply for this Customer Care Service job, candidates should have skills like Lead Generation, Outbound/Cold Calling, Wiring, Communication Skill along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹14,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Care Service job?
Ans : There is 1 vacancy for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Service job?
Ans : As a Customer Care Service, key responsibilities include skills like Lead Generation, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Thane West, Mumbai.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like Lead Generation, Outbound/Cold Calling, Wiring, Communication Skill with 0-2 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹14,000-₹18,000 per month. This is a Full Time job and has 1 openings.