Customer Care Service

Job description:

Profile - Sales Executive

Location: 1st floor, ISH Infotech, Phase 1, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Pimpri-Chinchwad, Maharashtra-411057

Salary: 15k to 20k (plus weekly and montly incentives)

Experience: 0-3 Years

Job Type: Full-Time

Department: Sales/Advisory

Industry: Edutech

About Us:

IFAS is a leading Edutech company committed to revolutionizing the way learners achieve their educational goals. Our comprehensive, cutting-edge solutions empower students to unlock their true potential. We are looking for a passionate and results-driven Education Counselor to join our dynamic team and play a key role in guiding students towards the right courses and learning paths.

Key Responsibilities:

- Student Consultation: Engage with potential students to understand their learning needs, career aspirations, and academic challenges.

- Guidance & Advising: Provide expert advice on course offerings and learning programs that align with students goals.

- Performance Targets: Achieve and exceed monthly and weekly student enrollment and revenue targets.

- Lead Management: Proactively follow up on leads, nurture them through various communication channels (calls, emails, etc.), and convert them into successful enrollments.

- Relationship Building: Build and maintain relationships with students, providing continuous support throughout their learning journey.

- Upselling & Cross-Selling: Identify opportunities to recommend advanced courses or additional learning materials based on student performance and interests.

- Reporting & Documentation: Maintain accurate records of counseling interactions and report performance metrics to management on a weekly basis.

- Market Feedback: Provide valuable feedback to the product and marketing teams on student needs, challenges, and preferences to help improve offerings

Benefits:

Provident Fund

Competitive Package

Performance bonus ( Depend on performance )

Schedule: Day shift ( 10-7 pm )

Education: Bachelor's (Preferred)

Fresher to Experience are considerable

Language:English (Preferred)

Work Location: In person

Speak with the employer: +91 8262882722

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., IFAS EDUTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 20 Customer Care Service at IFAS EDUTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.