A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
12,000 - 16,500 /month
Hrh Next
Sukrawar Pettai, Coimbatore
0 - 2 years Experience in Telesales / Telemarketing
Full Time
We are looking for enthusiastic and customer-focused candidates to join our team as BPO Executives / Customer Support Executives. The selected candidates will be responsible for handling customer queries, providing accurate information, resolving issues, and ensuring a positive customer experience.
Key Responsibilities
Handle inbound/outbound customer calls professionally.
Respond to customer queries through calls, emails, or chat as required.
Understand customer requirements and provide appropriate solutions.
Resolve customer complaints and issues within the defined timelines.
Maintain accurate records of customer interactions and transactions.
Follow company policies, processes, and quality standards.
Achieve assigned productivity, quality, and customer satisfaction targets.
Coordinate with internal teams to resolve customer-related issues.
Maintain professional communication and a positive attitude.
