Customer Care Representative

Job Title: Telemarketing Executive (TME) – Office Based

Company Profile:

JustDial Limited is a leading Indian internet technology company that provides local search services across various industries in India via phone, website, and mobile applications. Founded in 1996 by VSS Mani, the company is headquartered in Mumbai, India.

Job Summary:

We are hiring Telemarketing Executives (TME) for our Pune office to perform cold calling, generate leads, and onboard new clients. Candidates should have good communication skills, a go-getter attitude, and basic computer knowledge. Both freshers and experienced candidates are eligible.

Eligibility Criteria:

• Educational Qualification: Any Graduate or Post-Graduate (BBA, BCom, BA, BSc, MBA, BTech, BE, PGDM, PGDBM, etc.)

• Age: 18 – 34 years

• Fresher / Undergrad with up to 1 year experience also eligible

Key Responsibilities:

• Perform outbound cold calling to generate business leads

• Onboard new clients

• Promote and sell products and services using appropriate methods

• Maintain good communication in English and Regional Language

• Ensure effective documentation of leads and interactions

Skill Set Required:

• Good communication and convincing skills

• Go-getter attitude

• Basic knowledge of sales and marketing methods

• Basic computer proficiency

• Outbound calling or sales experience (preferred but not mandatory)

Salary: 23290 CTC + incentives subject to performance

If Fresher - Starting 3th Months - 18631 CTC - Upto 14500 K in hand 

                    From 4th Month - 23290 K CTC - 18800 in hand 

                    Employees get retention bonus of around 13k in 5TH month

If Experience - 23290 CTC - 18800 in hand (only if all exp docs gets verified )

Employment Terms:

• Full-Time employment on the company's payroll

• Industry-standard benefits

• Incentive-driven earning structure based on performance and content enrichment

Selection Process:

1. Registration

2. QR Assessment

3. Interview

4. Sales Genio Assessment (only for selected candidates)

5. Document Verification

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹23000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 20 Customer Care Representative at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.