Telesales Customer Care Executive

13,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Kudlu Gate, Bangalore

0 - 5 years Experience in Telesales / Telemarketing

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Communication Skill

Job Highlights

Sales Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Aadhar Card

Job Description

We are hiring enthusiastic and customer-focused individuals for the role of Customer Service Associate (Voice & Sales Process). The ideal candidate will be responsible for handling inbound and outbound customer calls, resolving customer queries, promoting products or services, and delivering an excellent customer experience. Freshers with strong communication skills are encouraged to apply.

Key Responsibilities

Handle inbound and outbound voice calls professionally.
Assist customers with product or service-related queries.
Understand customer requirements and recommend suitable products or services.
Generate sales by explaining product features and benefits.
Maintain a high level of customer satisfaction during every interaction.
Accurately update customer information and call details in the system.
Follow company guidelines and quality standards while handling calls.
Meet daily and monthly performance targets related to customer service and sales.
Coordinate with internal teams to ensure timely resolution of customer concerns.
Build positive relationships with customers through effective communication.

Eligibility Criteria

Minimum qualification: 12th Pass or Graduate.
Freshers and experienced candidates are welcome to apply.
Good verbal communication skills in English and/or Hindi.
Basic computer knowledge and typing skills.
Customer-centric attitude with a willingness to learn.
Ability to work in rotational shifts, if required.

Required Skills

Excellent communication and interpersonal skills.
Strong listening and problem-solving abilities.
Sales and persuasion skills.
Customer handling and relationship management.
Basic MS Office and computer proficiency.
Ability to work in a target-driven environment.
Positive attitude and teamwork skills.

Why Join Us?

Professional work environment.
Comprehensive training and career development opportunities.
Opportunity to enhance communication, customer service, and sales skills.
Performance-based growth opportunities.
Supportive team culture with continuous learning.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 5 years of experience.

More about this Telesales Customer Care Executive job

What skills and experience do you need for this Telesales Customer Care Executive job?
Ans : To apply for this Telesales Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Communication Skill along with 0-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telesales Customer Care Executive job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telesales Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
How many vacancies are there for this Telesales Customer Care Executive job?
Ans : There are 50 vacancies for this Telesales Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Telesales Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Telesales Customer Care Executive job?
Ans : As a Telesales Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Telesales Customer Care Executive position is Kudlu Gate, Bangalore.
Who is the right fit for this Telesales Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Communication Skill with 0-5 years of experience is the right fit for this Telesales Customer Care Executive job.
What makes this Telesales Customer Care Executive job a good opportunity?
Ans : This Telesales Customer Care Executive job is a good opportunity as it offers a salary between ₹13,000-₹20,000 per month. This is a Full Time job and has 50 openings.