Customer Care Executive

Job Summary:

We are seeking dedicated, enthusiastic, and customer-focused individuals for the role of International Customer Support Executive. This is a chat-based customer service role within a simulated environment, ideal for candidates with excellent written communication skills, fast problem-solving abilities, and a customer-first mindset.

Roles and Responsibilities:

Respond to customer inquiries via live chat or email in a professional and timely manner.

Understand customer issues and provide accurate information or resolutions.

Follow pre-set communication scripts and workflows where necessary while keeping the tone friendly and human.

Accurately document all customer interactions in the system.

Escalate unresolved or complex queries to the appropriate team or supervisor.

Stay updated on product features, company policies, and service offerings.

Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores.

Provide empathetic and proactive support to ensure customer satisfaction.

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Required Skills & Qualifications:

Excellent written English with strong grammar and punctuation.

Strong comprehension and ••problem

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.