Customer Care Executive

12,000 - 16,000 /month

Talent Ghar Business Services

Chinhat, Lucknow

1 - 2 years Experience in Telesales / Telemarketing

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Lead Generation

MS Excel

Outbound/Cold Calling

Convincing Skills

Communication Skill

Job Highlights

Sales Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a dedicated Customer Care Executive with expertise in the B2B Sales sector to join our team at Talent Ghar Business Services in Lucknow, located at Chinhat. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships. The position offers ₹12000 - ₹16000 along with a dynamic work environment.

Key Responsibilities:

Contact potential customers over the phone to introduce products/services and generate sales.
Follow a provided script while tailoring the conversation based on customer needs to close sales.
Document customer details, purchase history, reactions, and feedback for future reference.
Build good connections with customers, listen, and address their questions to maximize engagement.
Achieve daily/weekly sales targets while maintaining call quality and compliance standards.
Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.

Job Requirements:

The ideal candidate should have 1 - 2 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., TALENT GHAR BUSINESS SERVICES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 2 Customer Care Executive at TALENT GHAR BUSINESS SERVICES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.