Customer Care Executive

18,000 - 21,000 /month

Shikhar Airconditioners

Sector 101 Noida, Noida

0 - 4 years Experience in Telesales / Telemarketing

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

MS Excel

Outbound/Cold Calling

Communication Skill

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

Job Summary

We are looking for a responsible and organized Admin Executive to handle daily office operations, customer coordination, and service scheduling for our AC service business. The candidate will play a key role in ensuring smooth communication between customers and technicians.

Key Responsibilities

Handle incoming customer calls and WhatsApp inquiries
Schedule AC service, repair, and installation appointments
Coordinate with field technicians and assign daily jobs
Maintain customer database and service records
Follow up with customers for feedback and repeat service
Manage billing, invoices, and basic accounts records
Track daily service reports and update management
Handle basic office administration tasks

Required Skills

Good communication skills (Hindi & basic English)
Basic computer knowledge (Excel, WhatsApp, email)
Strong organizational and multitasking ability
Customer handling skills
Ability to coordinate with field staff

Preferred Qualifications

12th pass / Graduate
Prior experience in service industry (AC, appliance, or maintenance business preferred)

Salary & Benefits

Salary: ₹15,000 – ₹18,000 per month (based on experience)
Incentives based on performance
Friendly work environment
Growth opportunities

Working Hours

9:30 AM – 6:30 PM (6 days a week)

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, MS Excel, Outbound/Cold Calling, Communication Skill along with 0-4 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹21,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 101 Noida, Noida.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-4 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, MS Excel, Outbound/Cold Calling, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 101 Noida, Noida.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, MS Excel, Outbound/Cold Calling, Communication Skill with 0-4 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 1 openings.