A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 23,000 /month*
Quantumcalls (opc) Private Limited
H Block Sector-63 Noida, Noida
₹5,000 incentives included
0 - 1 years Experience in Telesales / Telemarketing
Full Time
The employee was responsible for handling inbound and/or outbound voice calls with customers. Key responsibilities included:
Answering customer calls promptly and professionally
Resolving customer queries, complaints, and service requests
Providing accurate information about products, services, and policies
Maintaining and updating customer records in CRM systems
Escalating complex issues to the appropriate team when required
Meeting daily call quality, productivity, and performance targets
Following company policies, compliance guidelines, and call scripts
Ensuring high levels of customer satisfaction and service quality
Coordinating with internal teams to resolve customer concerns
