Customer Care Executive

Job Title: Customer Care Executive

Location: Vashi (Mumbai)

Job Type: Full-time

Job Description:

We are seeking energetic and dynamic individuals to join our Operations team. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:

• Conduct inbound and outbound calls to potential customers from provided leads.

• Introduce and explain our products/services to prospects.

• Gather and document customer information accurately.

• Answer incoming calls from customers and address their inquiries.

• Achieve daily/weekly/monthly targets for lead generation and sales.

• Maintain a high level of professionalism and customer service.

Eligibility Criteria:

• Excellent verbal communication skills.

• Strong interpersonal and persuasive skills.

• Previous experience in telemarketing or customer service is a plus.

• Ability to work independently and as part of a team.

• Basic computer skills

• Goal-oriented and self-motivated.

Qualifications:

• HSC Fresher 

• Graduation - Fresher

• Proven experience in telemarketing or a related field is advantageous.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.