Customer Care Executive

15,000 - 20,000 /month

Prolegion Private Limited

Kanjur Marg (East), Mumbai

0 - 2 years Experience in Telesales / Telemarketing

1 Opening

Full Time

Job Highlights

Sales Type: Life Insurance

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Description – Customer Service Executive – Insurance

Location: Mumbai

Work mode: Hybrid (Full-time)

Experience Required: 0 - 2 years

Role Overview

We are looking for a Telecalling Executive to drive insurance sales through outbound and inbound calls. The role involves engaging potential customers, understanding their insurance needs, and converting leads into policy sales.

Key Responsibilities

Make outbound calls to prospective customers from the provided leads

Explain health insurance products and offerings clearly

Generate and qualify leads through telecalling

Achieve daily/weekly/monthly sales targets

Handle inbound queries and convert them into sales

Maintain accurate records of calls, follow-ups, and conversions in CRM

Build and maintain customer relationships

Coordinate with internal teams for policy issuance and documentation

Requirements

0–3 years of experience in telecalling / telesales (insurance preferred)

Strong communication and persuasion skills

Basic understanding of insurance products is a plus

Comfortable with targets and a performance-driven environment

Basic computer knowledge (CRM tools, Excel, etc.)

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kanjur Marg (East), Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Kanjur Marg (East), Mumbai.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.