Customer Care Executive – Australian Voice Process
Company: Mavell Solutions Private Limited
Job Type: Full-Time | Work From Office
Experience: Freshers & Experienced
Location: Sector V, Salt Lake, Kolkata
Job Description
Maverick Solutions Private Limited is hiring Customer Care Executives for an Australian Voice Process.
This is a target-based process, but NOT a sales job. The role involves speaking with customers, conducting surveys, collecting information, and maintaining proper communication as per the process requirements.
Responsibilities
Handle customer calls professionally.
Conduct surveys and collect required information.
Communicate with customers in English.
Achieve assigned process targets.
Maintain regular attendance and punctuality.
Follow company guidelines and process requirements.
Salary
Freshers: ₹12,000 – ₹15,000 in hand
Experienced: ₹16,000 – ₹18,000 in hand
No PF/ESI deductions
No performance-based salary deductions
Incentives & Documents
After successfully completing the 2-month probation period, employees will be eligible for incentives based on:
Performance
Target achievement
Regularity/attendance
The company provides:
Selection Mail
Letter of Intent (LOI)
Offer Letter
Shift Timing
Monday to Friday: 7:00 AM – 3:30 PM
Saturday: Half Day
Sunday: Fixed Off
Eligibility
Freshers can apply.
Experienced candidates are welcome.
Good English communication skills required.
Candidates should be comfortable with a target-based process.
Work-from-office role.
Interview
Walk-in Interview – Office Visit Only
Candidates must attend the interview at our office location.
Office Address:
DN-2, Signet Tower, 12th Floor, Unit 1201,
Sector V, Near College More, Salt Lake, Kolkata.
Important: This is a not a direct sales job.