Designation: Customer Care Executive
Company: Mahe Technologies Pvt Ltd
Location: Kolkata (Golpark)
Industry: BPO Employment
We are seeking enthusiastic and motivated professionals for our UK Survey BPO Voice Process in Kolkata. As a part of our outbound call team, you will be responsible for conducting customer surveys for clients based in the United Kingdom.
Key Responsibilities:
-Make outbound calls to UK-based customers to conduct surveys (no sales or collections).
-Follow a scripted questionnaire and record accurate customer responses.
-Ensure high-quality data collection and meet daily/weekly targets.
-Maintain professional communication etiquette and adhere to process guidelines.
-Provide feedback and participate in continuous process improvement.
Required Skills & Qualifications:
-Excellent verbal communication skills in English.
-Minimum qualification: Higher Secondary (12th Pass) or Graduate.
-Prior experience in UK/International BPO preferred, but freshers are welcome.
-Basic computer knowledge and typing skills.
-Willingness to work in UK time zone.
What We Offer:-
-Fixed salary + performance incentives.
5-day work week (Saturday/Sunday off or rotational).
-Friendly and supportive work environment.
-Opportunities for growth and promotion within the company.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month