Customer Care Executive

Job Description:

IBI Pvt. Ltd. is looking for a motivated and result-oriented Tele Caller / Tele Sales Executive to join our growing team. The candidate will be responsible for acquiring new clients, building strong customer relationships, and driving business growth through effective communication and sales skills.

Key Responsibilities:

Identify and generate new business opportunities through calls and other channels

Contact potential customers and explain products/services clearly

Present, promote, and sell company products/services effectively

Understand customer needs and provide suitable solutions

Conduct basic market research to identify trends and customer preferences

Negotiate deals and close sales while ensuring customer satisfaction

Maintain accurate records of calls, leads, and sales activities

Follow up with clients to ensure smooth onboarding and long-term relationships

Achieve daily, weekly, and monthly sales targets

Required Skills & Qualifications:

Good communication skills (Hindi / English / Regional language)

Convincing and negotiation skills

Basic knowledge of sales and customer handling

Ability to work with targets

Freshers are welcome (Training will be provided)

Prior experience in telecalling or sales is a plus

Perks & Benefits:

Fixed in-hand salary

Attractive performance-based incentives

Career growth opportunities

Supportive work environment

Training & skill development

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.