Customer Care Executive

15,000 - 20,000 /month

Impact Infotech Private Limited

Thane West, Mumbai

1 - 6+ years Experience in Telesales / Telemarketing

10 Openings

Full Time

Skills Required

Domestic Calling

Lead Generation

Outbound/Cold Calling

Job Highlights

Sales Type: BPO

Languages: Gujarati

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and requests on time.
Provide product/service information to customers.
Maintain accurate records of customer interactions.
Follow company processes, scripts, and quality standards.
Meet daily productivity and performance targets.
Escalate unresolved issues to the concerned team.
Support customers through chat/email for non-voice process.
Ensure high customer satisfaction and service quality.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, Lead Generation, Outbound/Cold Calling along with 1-7 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, Lead Generation, Outbound/Cold Calling. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Thane West, Mumbai.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Lead Generation, Outbound/Cold Calling with 1-7 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.