Customer Care Executive

Direct Call:- 9718601415

Key Responsibilities:

• Handle incoming calls, emails, and chats from customers professionally.

• Provide information, assistance, and resolution for customer queries and complaints.

• Identify customer needs and recommend suitable products/services to increase sales (upselling).

• Achieve daily/weekly/monthly upsell targets and KPIs.

• Maintain up-to-date knowledge of all products and services.

• Educate customers on new offerings and promotions.

• Maintain detailed records of customer interactions and sales using CRM systems.

• Follow up with customers post-sale to ensure satisfaction and build long-term relationships.

• Coordinate with internal departments for order fulfillment, product queries, or technical issues.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., H OF B-HOUSE OF BEAUTY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at H OF B-HOUSE OF BEAUTY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.