Customer Care Executive

Join our team as a dedicated Customer Care Executive with a strong background in BPO at ScaleneWorks (Matrimoni Office) in Chennai, T.Nagar. This position involves handling inbound and outbound calls, conducting cold calls to attract new customers, and maintaining regular follow-ups with current clients with a customer-first approach for lasting relationships. The role offers ₹18000 - ₹20000 in an engaging and rewarding environment.

Key Responsibilities:

• Call potential customers to introduce & generate sales of our services/products.

• Follow a script and adapt as needed to connect with customers effectively and close sales.

• Accurately record customer information, including purchases, reactions, and preferences for future reference.

• Develop and maintain strong customer relationships by listening to their concerns and providing relevant solutions.

• Meet or exceed weekly sales targets and compliance standards.

• Provide insights on customer preferences to aid in refining future sales strategies.

Job Requirements:

The ideal candidates for this role should have 0.5 - 4 years of experience in telecalling or customer service experience with language skills in Tamil. The role is responsible for addressing customer concerns, offering guidance, and escalating issues as needed. This position requires 10th Pass and availability to work 6 days working during the Day shift.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 10th Pass and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., GENIUS CONSULTANTS LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at GENIUS CONSULTANTS LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.