Customer Care Executive

🛍️ We’re Hiring! | 📍 Location: Hyderabad

Retail Client – Inbound Customer Support Agent

Are you someone who thrives on helping customers and solving problems with a smile? Join our team and become the voice of a leading retail brand!

💼 Job Summary:

As an Inbound Customer Support Agent, your role is to ensure every customer interaction is smooth, supportive, and solution-oriented.

📝 Key Responsibilities:

1. Actively listen to customers, clarify their concerns, and de-escalate tense conversations

2. Record customer feedback/issues using AEL ticketing tools

3. Understand customer needs and suggest suitable products

4. Respond to customer queries via Email and Chat in line with process guidelines

5. Follow up on open issues or product queries as needed

🎓 Education:

✅ Undergraduate or Graduate from any recognized university

📌 Job Details:

Experience: 0–1 year (Freshers & Tele-calling experience welcome)

🗣️ Language Proficiency:

Mandatory: English & Hindi

Plus one regional language:

 🔹 Kannada

 🔹 Malayalam

 🔹 Tamil

💰 Compensation:

CTC: Up to ₹19,000/month

Take Home: ₹15,000/month

📩 Apply Now!

📧 Email: mukul@employmentmantras.com

📞 Call/WhatsApp: 8630883597

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., EMPLOYMENT MANTRAS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 25 Customer Care Executive at EMPLOYMENT MANTRAS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.