Customer Care Executive

10,000 - 12,000 /month

Cef International

kalighat, Kolkata

6 - 60 months Experience in Telesales / Telemarketing

10 Openings

Full Time

Job Highlights

Sales Type: FMCG

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

Designation: Customer Support Trainee
Company: Universal Corporate Limited (https://www.uclindia.in/)
Payroll: NAPS
Location: Kalighat
Salary: ₹12,300 per month

Job Responsibilities:

· Handle customer queries through calls, emails, or messages in a professional manner.

· Provide accurate information about company services and resolve basic customer concerns.

· Maintain proper records of customer interactions and update details in the system.

· Assist customers with basic troubleshooting and service-related issues.

· Coordinate with internal teams to ensure timely resolution of customer complaints.

· Maintain a polite and customer-focused approach during all interactions.

· Ensure timely follow-ups with customers for pending queries or requests.

· Support daily customer service operations and administrative tasks.

Requirements:

Basic computer knowledge (MS Office, email handling, data entry).
Good communication and interpersonal skills.
Willingness to learn and adapt in a customer service environment.
Ability to handle customers patiently and professionally.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹12,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in kalighat, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-5 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Care Executive job is located in kalighat, Kolkata.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹12,000 per month. This is a Full Time opportunity and has 10 openings available.