Telesales Collection Manager

Position Description: Head of Business Growth & Operations

Entity: Greatminds Lawsuit Ventures Private Limited

Designation: Head of Business Growth & Operations / Senior Business Growth Manager

Reporting Line: Board of Directors / Managing Directors

Experience Benchmark: Minimum 10 to 12 Years of Senior Executive / Managerial Experience

Location: Malad West, Mumbai, Maharashtra, India (On-site)

Industry Vertical: Litigation Funding, Legal Finance, Fintech, Corporate Dispute Capital & LegalTech

Executive Summary

Greatminds Lawsuit Ventures Private Limited invites applications from high-caliber executives for the position of Head of Business Growth & Operations. Functioning as a key enterprise leader with direct accountability to the Board of Directors, the incumbent will oversee the end-to-end execution of company operations, lead high-stakes commercial negotiations, and drive sustained top-line revenue expansion.

This executive position demands a seasoned operational leader capable of establishing inter-departmental synergy across three primary business divisions: Client Onboarding (Sales), Legal Research, and Legal Resolution. The successful candidate will exercise rigorous operational governance, negotiate high-value dispute closures, integrate tech-driven financial solutions, and align day-to-day business mechanics with the long-term corporate growth mandate.

Key Responsibilities & Corporate Mandates

1. High-Stakes Negotiation & Dispute Portfolio Closure

· Strategic Case Resolution: Deploy advanced corporate negotiation methodologies to expedite the settlement and closure of complex, high-value dispute, maximizing return on invested capital.

· Commercial Deal Structuring: Lead formal negotiations for and on behalf of clients, corporate entities, law firm partners, and counterparties to establish settlement of cases, favorable funding ratios, non-recourse capital terms, and yield-sharing structures.

· Settlement Desk Authority: Formulate and execute settlement strategies in tandem with legal counsel, establishing minimum acceptable recovery thresholds and commercial compromise terms.

2. Operational Governance & Inter-Departmental Leadership

· Executive Oversight: Direct, manage, and harmonize the daily operational workflows across three core operational pillars:

o Sales & Client Onboarding Team: Direct lead acquisition protocols, manage/deescalate urgent client update as well as understanding of company’s process, institutional partner engagements, and client onboarding workflows to maintain an active investment pipeline.

o Legal Research Team: Supervise preliminary case merit evaluations, co-ordinate with client incase of issue for understanding the NLFA/Case Management Agreements, regulatory compliance checks, risk profiling, and pre-underwriting due diligence.

o Legal Resolution Team: Monitor post-funding case progression, to direct co-ordinate and review the empanelled Legal Team’s work in check, as well as involve in ad – hoc negotiations for cases and advocate coordination through to successful recovery and capital realization.

o Process Optimization & Tech Integration: Establish standardized operational governance frameworks, leverage Fintech/LegalTech platforms for workflow automation, and implement cross-functional protocols to eliminate operational friction and improve execution velocity.

3. Enterprise Revenue Growth & Strategic Market Expansion

· Top-Line Monetization: Assume direct accountability for overall enterprise revenue growth by originating high-margin business opportunities across corporate claims, tribunal proceedings (NCLT, DRT, IBC) and tech-enabled financial solutions.

· Institutional Business Development: Build and maintain strategic alliances with Chief Legal Officers, General Counsels, Managing Partners, Fintech leaders, and financial intermediaries across domestic and international jurisdictions (e.g., UAE, Singapore, UK).

· Pipeline Forecasting: Present recurring revenue projections, client acquisition metrics, and capital deployment reports directly to the Board of Directors.

4. Board Alignment & Executive Governance

· Strategic Advisory: Serve as an operational conduit to the Board of Directors, facilitating transparent communication regarding enterprise operational risk, resource allocation, and portfolio performance.

· Corporate Governance: Ensure all operational activities, client engagements, internal compliance technique, client relationship management agreements strictly adhere to the company's internal risk parameters, fiduciary duties, financial tech regulations, and applicable legal standards.

5. Strategic Leadership & Corporate Planning

· Drive the Company's long-term business strategy in consultation with the Board of Directors.

· Develop annual business plans, revenue budgets, operational targets, and expansion strategies.

· Identify emerging opportunities in Litigation Funding, Legal Finance, Arbitration Funding, Insolvency (IBC), Commercial Disputes, and International Claims.

· Conduct competitor analysis, market intelligence, and strategic planning for business expansion.

· Recommend new products, funding structures, and technology initiatives to enhance profitability.

6. Technology & Digital Transformation

· Implement AI-driven legal analytics and improve CRM systems.

· Enhance Case Management Software and Introduce workflow automation.

· Coordinate with software vendors. Evaluate LegalTech and FinTech solutions. Build operational dashboards.

Operational Governance Framework

Department

Administrative Mandate

Key Performance Metrics

Sales & Client Onboarding

Direct lead pipeline generation, initial claim evaluation, and client agreement execution via digital and institutional channels.

Conversion rate, pipeline velocity, originations volume.

Legal Research

Execute comprehensive legal merit audits, claim valuation checks, financial risk modeling, and tech-based underwriting.

Turnaround time, risk accuracy, merit validation rate.

Legal Resolution

Formulate settlement parameters, conduct multi-party negotiations, and oversee recovery realization and capital distribution.

Realized yield, dispute closure speed, capital recovery rate.

Professional Qualifications & Credentials

· Professional Background: Minimum 15 years of progressive corporate leadership experience in Operations, Business Development, or Portfolio Management within Fintech, Litigation Finance, Legal Services, Financial Services, Distressed Asset Resolution, Investment Banking, or Corporate Law.

· Educational Background: Post-Graduate Degree in Business Administration (MBA), Master of Laws (LL.M / LL.B), or an equivalent professional qualification from a recognized institution/reputed Institute.

· Negotiation Mastery: Proven track record of executing multi-party negotiations, corporate restructuring agreements, high-value financial technology deals, or complex commercial dispute settlements.

· Executive Gravitas: Demonstrated capacity to command authority, build consensus among cross-functional legal, financial, and tech heads, and communicate at the Board level.

Remuneration & Terms of Engagement

· Monthly Remuneration: INR 40,000 to INR 80,000 per month (In-Hand / Net CTC), subject to candidate evaluation, professional credentials, and performance assessment during the interview process.

· Variable Performance Incentive: Performance-linked variable component tied directly to realized dispute closures, portfolio yield, and overall enterprise revenue growth.

· Probation & Notice Period:

o Probationary Period: 3 to 6 months (subject to performance evaluation by the Board).

o Notice Period: 30 days during probation / 60 days post-confirmation. Candidates with immediate availability or short notice periods will be prioritized.

Confidentiality & Data Protection

Due to the handling of highly sensitive corporate litigation files, financial tech algorithms, proprietary claim evaluations, and confidential financial metrics, the selected candidate will be required to execute a strict Non-Disclosure Agreement (NDA) and Non-Compete Covenant prior to formal onboarding.

Application & Selection Process

Interested executives are invited to submit their updated Curriculum Vitae (CV) along with a brief cover note detailing relevant deal negotiation and operational experience to hr@lawsuitventures.com/relevant email id (or direct Board communication channels) with the subject line:

Application: Head of Business Growth & Operations - [Candidate Name]

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 6 years of experience.