Collection Manager

30,000 - 70,000 /month*

Acuerdo India Private Limited

Sector 44 Gurgaon, Gurgaon

₹20,000 incentives included

1 - 3 years Experience in Telesales / Telemarketing

Replies in 24hrs

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Sales Type: Banking

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We Are Hiring — Collections Manager (Call Centre) | Business Loan Portfolio

📍 Acuerdo India Private Limited

Are you a strong negotiator who knows how to close tough cases and drive a team to targets?

We are looking for a Collections Manager who can lead from the front, handle escalations, and deliver numbers consistently.

💼 Role Overview

As a Collections Manager, you will manage a call-centre based collections team handling Business Loan portfolios (₹50,000 – ₹5,00,000) including hard bucket & write-off cases.

You will actively participate in negotiations, settlements, and strategy building while ensuring team productivity and performance.

👥 Team Responsibility

Manage & lead a team of 25 – 30 Collection Executives

Candidate must bring an existing team of minimum 10 – 15 callers

Motivate, train & monitor daily calling productivity

Help team close settlements & achieve recovery targets

Handle escalated customer calls & critical negotiations

📞 Key Responsibilities

Work on write-off & high-delinquency portfolios

Take live negotiation calls for settlement closures

Design calling strategy & follow-up cycles

Track daily performance, PTP conversion & recovery ratio

Ensure compliance & proper documentation

Coordinate with management for portfolio planning

Deliver monthly recovery targets & improve efficiency

🎯 Required Skills

✔ Strong convincing & negotiation skills

✔ Experience in loan settlement & closure handling

✔ Leadership mindset & team handling capability

✔ Target-oriented & pressure handling ability

✔ Good knowledge of tele-collections workflow & MIS

🧾 Eligibility

Experience: 2 – 5 Years in Collections (Tele-collections mandatory)

Preferred Background: Collections Agencies / Recovery Vendors

Portfolio Experience: Business Loan / NBFC / Fintech preferred

💰 Salary & Benefits

CTC: ₹4 LPA – ₹7 LPA (Based on experience & team strength)

Attractive incentives on performance

Growth opportunity into Operations / Strategy roles

🕒 Work Details

Working Days: 6 Days a week

Location: Acuerdo India Private Limited (On-site)

🔥 Ideal Candidate

Someone who doesn’t just monitor — but sits on calls, negotiates, closes and pushes the team to deliver real numbers.

If you already have a calling team and want a stable platform to grow, this role is for you.

📩 Interested candidates can apply or DM directly - 8287081023

📞 Share your profile & team details to move fast in the hiring process.

#Hiring #CollectionsManager #TeleCollections #RecoveryJobs #CallCentreJobs #NBFC #LoanRecovery #DelhiNCRJobs #OperationsManager #LeadershipHiring

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Collection Manager job

What are the eligibility criteria for this Collection Manager job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling for this Collection Manager job offered by Acuerdo India Private Limited in Sector 44 Gurgaon, Gurgaon.
What salary is offered for this Collection Manager job?
Ans : The salary for this Collection Manager job ranges between ₹30,000-₹70,000 per month.
What shift and timings does this job follow?
Ans : This Collection Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 44 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Manager job is open for both male and female candidates.
What does the role of Collection Manager involve?
Ans : As a Collection Manager, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Collection Manager job is located in Sector 44 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-3 years of experience is ideal for this Collection Manager job.
Why should you apply for this Collection Manager job?
Ans : This Collection Manager job offers a salary between ₹30,000-₹70,000 per month. This is a Full Time opportunity and has 50 openings available.