Collection Executive

20,000 - 25,000 /month

Payday Loan

Kaushambi, Ghaziabad

6 - 12 months Experience in Telesales / Telemarketing

15 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Payday Loan. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Collection Executive job

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kaushambi, Ghaziabad.
How many vacancies are there for this Collection Executive job?
Ans : There are 15 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Kaushambi, Ghaziabad.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 15 openings.