Collection Executive

JD : COLLECTION EXECUTIVE

Location: Gurugram

Department: Collectionsc/ recovery

1. POSITION OVERVIEW

We are looking for a dedicated and result-oriented Collection Executive to join our growing

team. You will be responsible for managing outbound communication with customers to

ensure the timely recovery of outstanding payments. As the face of CredResolve’s recovery

operations, you will balance professional negotiation with high-performance target

achievement.

2. COMPENSATION & BENEFITS

• Salary Range: ₹17,000 – ₹23,000 NTH per month (Based on experience).

• Incentives: Performance-based recovery bonuses.

• Growth: Opportunity to work within an AI-driven FinTech environment.

3. ROLES & RESPONSIBILITIES:-

• Outbound Operations: Conduct outbound calls to customers for overdue payment

collection.

• Follow-up Management: Maintain a rigorous follow-up schedule to ensure high

recovery rates.

• Customer Education: Clearly explain payment dues, breakdown of charges, and

available settlement options.

• System Updates: Log all call details and update collection statuses accurately in the

CRM/System.

• Target Delivery: Consistently achieve monthly collection and recovery targets

assigned by management.

• Issue Resolution: Handle customer queries and resolve payment-related disputes

professionally.

• Compliance: Maintain the highest standards of professionalism and strictly follow

company/legal compliance guidelines.

4. REQUIRED SKILLS & QUALIFICATIONS

• Experience: Minimum 1 year in Collections, Telecalling, or Debt Recovery.

• Education: Minimum 12th Pass; Graduation is preferred.

5. ABOUT

Established in 2023 an AI-driven debt recovery platform committed to

revolutionizing the collections industry. We combine automation with a specialized field

force to deliver scalable and compliant recovery solutions for lenders

Call me on - 9171730707

share cv - shivani.samundre@white-force.in

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6 years of experience.