Collection Executive

Job Description: Collection Executive

A Collection Executive plays a vital role in the financial health of an organization by ensuring timely recovery of outstanding payments from customers, clients, or vendors. The position requires excellent communication, negotiation, and analytical skills to maintain positive relationships while effectively managing overdue accounts.

Key Responsibilities:

• Contact customers via phone calls, emails, or visits to remind them of outstanding payments and dues.

• Maintain daily records of interactions, follow-ups, and payment commitments in the company’s database or CRM system.

• Negotiate and agree on repayment plans or settlements while adhering to company policies and legal guidelines.

• Coordinate with internal departments such as Sales, Accounts, and Customer Service to resolve billing disputes or discrepancies.

• Monitor aging reports and prioritize collection efforts based on account risk and outstanding amounts.

• Prepare and submit regular collection reports, highlighting key metrics such as recovery rate, delinquency trends, and customer feedback.

• Ensure compliance with company policies, ethical standards, and relevant legal requirements during collection activities.

• Assist in identifying high-risk accounts and recommend appropriate actions such as escalation or legal proceedings.

• Provide excellent customer service by addressing concerns professionally and maintaining a positive company image.

Required Skills and Qualifications:

• Bachelor’s degree in Commerce, Finance, Business Administration, or a related field.

• Proven experience (1–3 years) in collections, credit control, or accounts receivable management.

• Strong communication and interpersonal skills with the ability to handle difficult conversations tactfully.

• Proficient in MS Office (especially Excel) and familiar with accounting or CRM software.

• Excellent time management, attention to detail, and problem-solving skills.

• Ability to work under pressure and meet recovery targets within deadlines.

Personal Attributes:

• Self-motivated, disciplined, and target-driven.

• Honest, patient, and committed to maintaining customer relationships while ensuring financial accountability.

• Strong sense of responsibility and teamwork.

A Collection Executive contributes significantly to maintaining cash flow, reducing bad debts, and ensuring the organization’s overall financial stability.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹17500 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., Cimmons Integrated Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 20 Collection Executive at Cimmons Integrated Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.