Collection Executive

Job Description: Collections Assistant

Responsibilities

• Conduct pre-disbursement calling to verify and confirm customer details before loan disbursement.

• Perform welcome calling to onboard new customers and ensure they understand key loan terms and support channels.

• Handle customer service calls, addressing queries, concerns, and providing accurate information.

• Make due-date reminder calls to ensure timely payments and reduce delinquency.

• Carry out calling for journey-stuck cases, assisting customers who are unable to proceed with any step of the loan process.

Requirements

Skills

• Ability to perform accurate data entry and maintain detailed call documentation.

• Understanding of payment processing procedures and customer communication protocols.

• Strong verbal communication, clarity, and active listening skills.

• Ability to follow scripts and adhere to established procedures.

• Patience, empathy, and professionalism when dealing with customers in challenging situations.

• Consistent and reliable attendance with a strong sense of punctuality..

Education

• Minimum 12th pass

• Basic excel  Knowledge.

Location Borivali west, Mumbai

Salary – Best as per industry standards

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., C Square Financial Advisory Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 5 Collection Executive at C Square Financial Advisory Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.