Cluster Manager — Housy
Job Description
Housy is building a fast, reliable home services brand in India, delivering high-quality cleaning and household services with strong operational systems.
We are hiring a Cluster Manager to oversee and manage operations across multiple hubs. This role is responsible for ensuring smooth daily execution, maintaining service quality, and driving overall performance within the assigned cluster.
Key Responsibilities
Manage operations across multiple hubs within the assigned cluster
Ensure high service completion rates and operational efficiency
Monitor and improve service quality and customer satisfaction
Manage partner availability, utilization, and performance
Lead and support Hub Managers and on-ground teams
Identify operational issues and resolve them in a timely manner
Track key performance metrics and ensure targets are met
Requirements
2–4 years of experience in people & operations, field management, or multi-location roles.
Experience in managing teams and performance metrics
Strong problem-solving and execution skills
Ability to work in a fast-paced, on-ground environment
Willingness to travel within the assigned cluster
Compensation
₹35,000 – ₹45,000 per month (plus performance-based incentives)
Job Details
Location: Pune (On-site)
Employment Type: Full-time
Working Hours: 8:00 AM – 5:00 PM (operational flexibility required)
About Housy
Quality Home Services Delivered in 10 Minutes - Housy
Housy is focused on building a dependable and structured alternative to traditional domestic help by combining trained professionals with efficient on-ground operations.