Job Title: Client Relationship Executive
🏢 Company: XICO INDIA Management Pvt Ltd
💼 Employment Type: Full-time (On-site)
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✨ Job Summary:
We are looking for a proactive and confident Client Relationship Executive to build and maintain strong relationships with our clients. The role involves understanding client needs, ensuring satisfaction, and supporting the sales and service teams to deliver a smooth customer experience.
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🧩 Key Responsibilities:
Maintain regular communication with clients and ensure their satisfaction with company services.
Handle client inquiries, feedback, and resolve issues promptly and professionally.
Coordinate with internal teams to fulfill client requirements efficiently.
Prepare reports, maintain client data, and update CRM records regularly.
Assist in onboarding new clients and ensuring a seamless experience.
Build long-term relationships to increase client retention and referrals.
Support the business development team in upselling or cross-selling company services.
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🎯 Required Skills & Qualifications:
Bachelor’s degree in Business Administration, Marketing, or a related field.
Excellent communication and interpersonal skills.
Strong problem-solving and negotiation abilities.
Good command of English (written and verbal).
Proficiency in MS Office and CRM tools.
Ability to work independently and as part of a team.
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🕐 Working Hours: 9:30AM-6PM