Job Summary:
We are looking for a motivated and enthusiastic Career Counsellor to join our team. As a Career Counsellor, you will be responsible for initiating outbound calls to potential and existing customers, handling inquiries, providing product/service information, and generating leads or sales.
Key Responsibilities:
Make outbound calls to prospective customers.
Answer incoming calls from customers to take orders, answer inquiries, and provide information.
Follow up on leads and conduct research to identify potential prospects.
Explain products/services and their benefits to potential customers.
Maintain accurate and detailed records of calls and customer interactions.
Achieve daily/weekly/monthly targets as assigned.
Handle customer queries politely and professionally.
Provide feedback on customer preferences and trends to the sales and marketing teams.