Call Quality Analyst

20,000 - 27,000 /month

Benevolent Enterprises

Sanpada, Navi Mumbai

1 - 4 years Experience in Telesales / Telemarketing

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Sales Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Call Quality Analyst to join our team at Benevolent Enterprises. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers ₹ 20,000 - ₹ 27,000 and opportunities for growth.

Key Responsibilities:

Ensure that the data remains accurate, accessible and contributes to smooth operations.
Verify data accuracy, make corrections and identify irregularities in a timely manner.
Organize and maintain physical and digital records for easy access and retrieval.
Support various administrative tasks when needed to assist other departments.
Generate reports and summaries for internal teams to help in decision-making processes.
Maintain confidentiality of sensitive information at all times.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.

More about this Call Quality Analyst job

What are the eligibility criteria for this Call Quality Analyst job?
Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience and skills like Computer Knowledge, Domestic Calling for this Call Quality Analyst job offered by Benevolent Enterprises in Sanpada, Mumbai.
What salary is offered for this Call Quality Analyst job?
Ans : The salary for this Call Quality Analyst job ranges between ₹20,000-₹27,000 per month.
What shift and timings does this job follow?
Ans : This Call Quality Analyst job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sanpada, Mumbai.
How many vacancies are there for this Call Quality Analyst job?
Ans : There are 2 vacancies for this Call Quality Analyst role.
Is this job open for all genders?
Ans : Yes, this Call Quality Analyst job is open for both male and female candidates.
What does the role of Call Quality Analyst involve?
Ans : As a Call Quality Analyst, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Call Quality Analyst position is Sanpada, Mumbai.
Who is the right fit for this Call Quality Analyst job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-4 years of experience is the right fit for this Call Quality Analyst job.
What makes this Call Quality Analyst job a good opportunity?
Ans : This Call Quality Analyst job is a good opportunity as it offers a salary between ₹20,000-₹27,000 per month. This is a Full Time job and has 2 openings.