Call Centre Agent

📌 Job Title: Call Center Advisor – Healthcare Domain

📍 Location: Shivajinagar, Bangalore

🕒 Shift Timings: Rotational shifts between 6:00 AM – 11:00 PM (8-hour shifts)

💼 Experience: Freshers and experienced candidates welcome

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About the Role:

We are looking for enthusiastic and confident Call Center Advisors to join our dynamic team in the healthcare domain. As part of our customer service and sales team, you will handle inbound and outbound calls, providing support and assistance to potential customers through hot (OTP-driven) leads – no cold calling.

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Key Responsibilities:

• Handle customer inquiries confidently and professionally over phone calls.

• Provide excellent service and convert hot leads into sales.

• Understand customer needs and guide them through healthcare services/products.

• Follow up with leads and maintain customer satisfaction.

• Work collaboratively in shifts as per the roster schedule.

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Required Skills:

• Excellent communication in English and a regional language.

• Strong interpersonal skills and confidence on calls.

• Ability to handle both sales and service interactions.

• High adaptability to work in a roster-based shift environment.

• Willingness to work in rotational shifts:

o Female: Latest by 7:00 – 8:00 PM

o Male: Shifts between 6:00 AM – 11:00 PM

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Training & Certification:

• 15 days of comprehensive training provided.

• 4-day certification process post-training.

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• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 years of experience.

More about this Call Centre Agent job

1. What is the eligibility criteria to apply for this Call Centre Agent job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹23000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Call Centre Agent job?
   Ans: This Call Centre Agent job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre Agent job?
   Ans: No, there is no fee applicable for applying this Call Centre Agent job and during the employment with the company, i.e., Infowryt Solutions Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Centre Agent role?
   Ans: There is an immediate opening of 6 Call Centre Agent at Infowryt Solutions Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Call Centre Agent job?
   Ans: This Call Centre Agent job has Rotational Shift.